Wednesday, 24 January 2007

Sick of Inside AdSense Video Posts

As you've probably already figured, I'm not happy with all of the video posts that keep appearing on the official AdSense blog, "Inside AdSense." The latest post, "Laura Chen answers your referrals questions" contains the following teaser:

Laura addresses these burning questions:

1. Why am I receiving less than the full amount for each conversion in my reports? Is something wrong?

2. After I've referred a person to AdSense, can I see how much they've earned so far?

3. Can I ask users to click my referral buttons?
The post goes on to mention how you can find further information on referrals in the AdSense Help Center.

So, what is my problem with these video posts, and this post in particular? One simple word: accessibility.

Video posts are great if you have a decent computer with speakers and you can hear - but what if you can't hear?

I am shocked and dismayed that in this day and age, Google doesn't provide a transcript of the video that is linked to from the post itself. As an accessibility advocate, I think this is appalling.

What makes this even worse is that at least 2 of the questions in the "teaser" are not answered in the AdSense Help Center. How frustrating is that!

Shame on you Google.

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